Q. What is a tisane?

"Tisane" is a French word for "herbal tea" or "herbal infusion". Tisanes are usually made from ingestible dried flowers, fruits, spices or herbs steeped in boiling water. Unlike tea, tisanes are caffeine-free and no tea leaves are used in its preparation. 


Q. How do I consume The Qì flower tisanes?

It’s easy as 1-2-3. Take 1 flower, add it to about 2 cups of water in a small teapot (or a large mug, in which case feel free to add as much water as you need) at 170F - 210 F (depending on which flower you use), and let it steep for 3 minutes before enjoying. The tisanes are equally delicious warm or chilled. To make a chilled tisane, brew it as you would a warm tisane and let it chill in the fridge for at least 4 hours before consuming. For the most visual splendor, we recommend using glassware to prepare your tisanes. 


Q. How do I get the most out of the flower tisanes?

We recommend that you enjoy our flower tisanes once daily. Each flower can be steeped up to 3 times. Pay attention to the ritual of brewing the tisane itself, taking in the burst of color and aroma from the flower. The ritual is often the most therapeutic part. Be present and mindful during the process, as that is an incredibly healthful and powerful way to mark your day.


Q. When is the best time to have a flower tisane, if there is one?

Our tisanes are all caffeine-free, so it’s really up to you! Over at The Qì, we like to enjoy the tisanes during a mid-afternoon break or at night while winding down from a busy day. The Rose and Lotus tisanes have some sedative properties, and are especially soothing as a bedtime beverage. 


Q. Is it possible to enjoy all three flowers together?

Yes! We encourage you to be creative and inventive with the flowers, and discover your favorite ways to consume them whether alone or together.


Q. Are your flower tisanes certified organic?

Our flowers are grown to organic standards. However, as the farms that we partner with are small, family-owned outfits, they currently do not all have the resources to immediately obtain organic certification. At present, only the chrysanthemums are certified organic and this is shown on the Chrysanthemum Tisane box packaging.

We are working with the farms that provide us the roses and lotuses on obtaining organic certification.


Q. Do you do any testing on your flowers?

Yes. We carry out independent testing on our roses and chrysanthemums in the USA in accordance with the USDA National Organic Program (NOP) to ensure that our flowers are of the highest quality and adhere to USDA NOP standards. 


Q. How should I store the tisanes?

Keep the flowers at their best by storing them in a cool, dry place away from direct sunlight.


Q. What is the shelf life of the flower tisanes?

The shelf life of the sealed and unopened flowers is 1 year.


Q. How and when will I feel the health benefits?

Our bodies are unique and the results will vary person to person. In some instances, physical results can be seen and felt almost immediately. For others, it might be a slower process over days or weeks. The mental and emotional effects of taking a moment to pause and rebalance with a cup of our tisane, however, are certainly felt right away.


Q. Can I take too much?

 There can be too much of a good thing. We recommend enjoying no more than one of each type of flower a day, whether as a tisane or otherwise.


Q. Can I take the flower tisanes if I am pregnant or breastfeeding?

 All our products are natural and nutritious. However, we are unable to advise if these are suitable for our pregnant or breastfeeding customers and would recommend that you consult your physician before consumption.


Q. Can my child take the flower tisanes?

While the tisanes are caffeine-free, we would advise that you consult with your child’s pediatrician before having them enjoy the tisanes with you.


Q. Will the flower tisanes interfere with my existing medications?

Please consult with your physician if you are currently taking any medications before enjoying our tisanes.


Q. Can I sell your products on my own website or in my own shop?

Please get in touch with us at hello@the-qi.com and let us know who you are and where you would like to stock and sell our products.


Q. What's your return/refund policy?

Unfortunately, for food safety reasons, we are unable to accept any returned products into our inventory. We will, however, extend refunds on a case-by-case basis. If you would like to request for a refund, email us at hello@the-qi.com.